About us

Setu means bridge

CitySetu builds two of them for Indian cities: one between you and the shops on your own street, one between the parts of town a bus never quite connects.

Local Shops

The kirana, the sabziwala, the dairy and the bakery on your street — on your phone, delivered by the shop's own people, paid straight to the shop. 100 % vegetarian. Shops join by themselves in minutes with CitySetu Partner.

Shuttle

Reliable AC shuttles on fixed routes with live tracking and simple passes, so getting across town does not mean waiting at the roadside. Coming to your city.

What we believe

  • Real shops, not dark stores. The supply is the neighbourhood shop that is already there; our job is to make it easy to order from and easy to run.
  • The shop keeps every rupee. Customers pay the shop directly — UPI to its own verified QR, or cash at the door. CitySetu never holds money in the middle.
  • No surprises. Honest bills, honest fees, a real date on every offer, no free-form chat and no dark patterns.
  • Told, not asked. Once an order is live the customer is never interrupted for an approval: a change is applied, explained and pushed once, and the packed bill never exceeds the placed one.
  • Local first. Local names, local languages — English, Hindi and Marathi at launch, with Telugu and Gujarati already complete — and local delivery people.

The company

CitySetu is a brand of Onescai Solutions Pvt. Ltd. Registered office: Onescai Solutions Pvt. Ltd., 2-221/211/1, 4th Floor, The Glitz Building, Rushikonda, Yendada, Visakhapatnam (rural), Visakhapatnam – 530045, India.

Support +91-9373240007 · support@citysetu.com. Grievance officer under the DPDP Act, 2023: Chetan Chopda, grievances@citysetu.com.

Where we are

Local Shops is live in Mumbai · Nashik · Navi Mumbai, with — in soft launch. If your area is not covered yet, the app takes your pin for the waitlist. Want to work with us? See careers, or read the press page.