Contact us

📞

Phone

+91-9373240007
10 am – 8 pm IST

💬

Chat with support
Fastest for order issues

✉️

Email

support@citysetu.com
We reply within 24 hours

Local Shops

Order problems are fastest from inside the CitySetu app: open the order → Help. It creates a ticket linked to that order so nobody has to repeat themselves. Shopkeepers: the same in CitySetu Partner under Store → Help.

Shuttle

For routes, passes and trips, see the Shuttle contact page or use the same phone and WhatsApp above and say "Shuttle".

Grievance officer (DPDP Act, 2023)

Chetan Chopda · grievances@citysetu.com · +91-9373240007
CitySetu is a brand of Onescai Solutions Pvt. Ltd. Registered office: Onescai Solutions Pvt. Ltd., 2-221/211/1, 4th Floor, The Glitz Building, Rushikonda, Yendada, Visakhapatnam (rural), Visakhapatnam – 530045, India.