Legal

CitySetu is a brand of Onescai Solutions Pvt. Ltd. Registered office: Onescai Solutions Pvt. Ltd., 2-221/211/1, 4th Floor, The Glitz Building, Rushikonda, Yendada, Visakhapatnam (rural), Visakhapatnam – 530045, India. Jurisdiction: Visakhapatnam, Andhra Pradesh.

Local Shops (CitySetu and CitySetu Partner apps)

• Privacy policy — DPDP Act 2023
• Terms of service
• Refund & cancellation policy
• 100% vegetarian pledge
• Delete your account (works without the app)

Shuttle (CitySetu Shuttle app)

• Privacy policy
• Terms and conditions
• Refunds and cancellation
• Subscription policy
• Customer guidelines
• Delete your Shuttle account

Grievance officer

Chetan Chopda · grievances@citysetu.com · +91-9373240007. We acknowledge within 48 hours and resolve within 30 days, as the DPDP Act requires.